I own a 2014 Porsche Panamera 4, this car books @ nearly $100K. We had some rain last month, and the rear hatch seals failed so some rainwater got into the electrical and sound systems.
Of course, all of this needs to be repaired. I had the car towed to Porsche locally (Huntsville, AL) for what I thought would be a simple new car warranty fix. Nope! They denied it and state this is a weather event...really?
I do not know about the rest of the civilized world, but I've NEVER had a car leak in a rainstorm. High end OR low end.
Not only did Porsche loose another sale (I was going to buy a new Macan this month), but they lost a client for life. I plan to take this to the bitter end out of principle!
Product or Service Mentioned: 2014 Porsche Panamera 4 Car.
Reason of review: Damaged or defective.
Monetary Loss: $5000.
Preferred solution: Full refund.
I didn't like: Awful client service.