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Pissed Consumer Interviews ?

I own a 2014 Porsche Panamera 4, this car books @ nearly $100K. We had some rain last month, and the rear hatch seals failed so some rainwater got into the electrical and sound systems. Of course, all of this needs to be repaired. I had the car towed to Porsche locally (Huntsville, AL) for what I thought would be a simple new car warranty fix. Nope! They denied it and state this is a weather event...really? I do not know about the rest of the civilized world, but I've NEVER had a car leak in a rainstorm. High end OR low end. Not only did Porsche loose another sale (I was going to buy a new Macan this month), but they lost a client for life. I plan to take this to the bitter end out of principle!
My new 911 has a fuel filler door that will not open. After driving 45 minutes to my closest Porsche dealer, the service department did not want to take my car in due to the fact that I was within 30 minutes of the service department closing. Their solution at Hennessy...
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Company wrote 0 public responses to the review from Nov 16.
#1402143
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Porsche Cars North America - HORRIBLE, DEALERS IN ILLINOIS SUCK.

Tried to get an app for PASM failure, stability control in 2016 Cayman s. Dealer told me 5 week wait time, no loaner. Car is still under warranty. Is it safe to drive I asked, dealer said I do not know. Porsche Customer Service is even worse, no help at all. Talked to one guy who barely spoke english. LOL I have no idea what their purpose is, if they can not do anything.
Company wrote 0 private or public responses to the review from Nov 02.
1.0
Details
Customer service
Product or Service Quality
#1393020
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We have a 2016 – porsche cayanne. 10/29/2018 – About 9 am, we heard a raising engine should from the garage. (This car was not used for 2 days). As we notice the car is making this kind of sound we opened the driver door and whatever was making the sound it shut off....
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Company wrote 0 public responses to the review from Nov 01.
#1392499
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Porsche customer care is the worst one... The dealer is unable to find the intermittent starting of the blower motor... The customer care says dealer tech is the final word. They want the customer to take video of the incident when it happens and take to the same...
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Company wrote 0 private or public responses to the review from Oct 31.
1.8
I liked
  • Sales man was very nice
I didn't like
  • Product and service
#1391978
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Porsche has been unable to repair my damaged bumper on my 2016 Porsche Panamera in over 10 months! There is no offer of compensation, for driving the car with a piece of tape holding the bumper on the car! Now, the lease is ending and they think accepting the car...
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Company wrote 0 public responses to the review from Oct 22.
#1386962
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My name is Husnu Evren Kaynak. In October 2017, I have leased a Panamera base model from Chandler Porsche, AZ. For 9 months, I had no problem driving the car, in fact I enjoyed it very much. Then in June, the car started making a rattling noise, coming from the right...
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Company wrote 0 private or public responses to the review from Oct 19.
#1385200
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One of the worst experiences ever I am leasing 2017 hybrid cayenne Porsche. I have this car for 1 year and 1 month. Without any reason when I tried to start my car, I got a message on the display that I have to unplug electric charger that I never ever charged. I...
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Company wrote 0 private or public responses to the review from Sep 25.
1.2
#1364982
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Terrible Company, Porsche USA dealership referred us to a body shop that's approved by Porsche USA to fix our minor accident...the car came out of that body shop ruined and has another 20K damage and Porsche USA does not even care AND WHEN i CALLED IN TO THEIR CUSTOMER...
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Company wrote 0 private or public responses to the review from Aug 28.
1.3
Product
#1340870
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I AM A PROFESSIONAL FEMALE AND I HAVE BEEN A PORSCHE OWNER AND DRIVER FOR OVER 30+ YEARS AND IN 2017 I PURCHASED A 2017 PORSCHE CAYENNE DELUXE (GOLD PACKAGE) AND I ALSO OWNED AT THE TIME A 911 CARRERA C4S CONVERTIBLE. FOR TWO (2) YEARS I HAD BEEN VISITING PORSCHE OF...
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Company wrote 0 private or public responses to the review from Aug 26.
2.5
#1339119
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Contact Porsche Cars North America

Mailing Address:
Porsche Cars North America
One Porsche Drive
Atlanta, Georgia 30354
United States
Phone:
(770) 290-3500
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Porsche Cars North America Products and Services

Porsche Cars North America - Customer service experience was less than helpful.
Porsche Cars North America - Customer service experience was less than helpful.
Porsche Cars North America - Customer service experience was less than helpful.
Porsche Cars North America - Customer service experience was less than helpful.
PCNA seemed like they cared about a dealer that misrepresented a car I purchased, but when it came down to it, all they do is send a message to the dealer to contact me. It never happened and they just said, all they do is create contact. Nice. I get better service...
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Company wrote 0 private or public responses to the review from Aug 01.
2.6
Roslyn Heights,New York
#1318242
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