Porsche Cars North America
Porsche Cars North America Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Porsche Cars North America has 1.8 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cars are great, Great sales team, Luxury automobile.
Cons: Awful client service, Customer service is simply a joke, Shoddy customer service by people who do not care.Recent recommendations regarding this business are as follows: "Do not buy Porsche Cayenne 2019", "Document everything and push for satisfaction early", "Never buying Porsche", "Do not buy your Porsche from Porsche USA dealers", "Terrible service at Walnut Creek Porsche".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Porsche Cars North America has 1.8 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cars are great, Great sales team, Luxury automobile.
Cons: Awful client service, Customer service is simply a joke, Shoddy customer service by people who do not care.Recent recommendations regarding this business are as follows: "Do not buy Porsche Cayenne 2019", "Document everything and push for satisfaction early", "Never buying Porsche", "Do not buy your Porsche from Porsche USA dealers", "Terrible service at Walnut Creek Porsche".
Most users want Porsche Cars North America to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Biggest scam
User's recommendation: Do not buy Porsche Cayenne 2019
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Salem, OregonPoor customer service
I just purchase a new Taycan 4s. I was on a list and I should have been next, but he e-mailed me that I was #4.
I had to send him the e-mail showing him that he said I was #2. Regardless, the last chance to change my build was over a month later. I e-mail my sales rep and he never replies. We purchased a 911, a macan S and now a Taycan 4s and I cant believe how poor the customer service is for such a reputable car.
Its absolutely ridiculous. I will never purchase another Porsche after this solely based on the horrible customer service. Ive had better service from Audi and Lexus.
I expected Porsche customer service to have a higher level of service. Its unfortunate because there are so many complaints out the.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toronto, OntarioOngoing problems not solved
My Porsche 911 has had ongoing problems With warning lights flashing and the car then vibrating. This is occurred numerous time beginning January 2020 (and perhaps before) The car has been at Porsche service centre six times but the problem reoccurs continuously .
My extended warranty is up next week and after numerous emails back and forth from North American support, Porsche explaining my concerns about the potential for ongoing substantial expenses after my warrantee expires and a lower resale value. In response, their North American customer service people try to buy me off with $1300 which I felt was a bit of an insult. Hardly what I expect from a prestigious company like Porsche.
During my numerous correspondence with them they seem to almost ignore my concerns. Im a very unhappy customer.
Preferred solution: Protection against future cost related to problems that occur during the warrantee period and not corrected and against car devaluation due on going documented problems
User's recommendation: Document everything and push for satisfaction early
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkWater leaking
Preferred solution: Let the company propose a solution
User's recommendation: Never buying Porsche
With 2017 Macon have 45000 km leaking oil all over the en
No one is answering the phones
- Porsche financial services
- Customer service is simply a joke
Preferred solution: Pay the bill
Porsche USA is harassing me for their effectiveness of the vehicle
I purchased my cayenne GTS 2021 and paid it full. Following my purchase I started to receive calls from 800-639-**** which is Porsche USA and asking me about they receive alarm from my gsm antenna.
I asked my Porsche Dealer RizzoCars in Orland Park and the service department found no reason for these alarms. But Porsche USA calls are bothering me again and again and harassing non stop. The reps dont even give their real name and last name but only fake name but they ask you all your identity while they call.
They dont take care of the problem but they just bother you!!! Porsche is one of the best car brands but Porsche USA is in a mess and I would never advise to any friend or anybody to buy from them.
I can give them a ZERO STAR for their unserious style to handle the issues client services
- You invite trouble if you buy a car from them
- Aweful client service
Preferred solution: Apology
User's recommendation: Do not buy your Porsche from Porsche USA dealers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPisssed off
- Cars are great
- Customer service is simply a joke
Preferred solution: Deliver product or service ordered
Terrible service
User's recommendation: Terrible service at Walnut Creek Porsche
Dead battery on new Cayman
Preferred solution: Let the company propose a solution
User's recommendation: Terrible customer service, won't even acknowledge that I own a Porsche
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlaw in Belly Pan Design
- Great sales team
- Cheap plastic parts in a luxury carpoor design
Preferred solution: Let the company propose a solution
User's recommendation: Cheap Plastic Parts on a expensive car is unacceptable
Tires
User's recommendation: Have a certified tech check car out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Marina Del Rey, CaliforniaCUSTOMER SERVICE ISSUES
Preferred solution: need assistance with my car pur
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer experience
I bought a car on 1/18/2020 at Porsche Broward.
Ive experienced difficulties that I had to reach out via email to the general manager. I called the dealer last week and spoke to Atif financial Manager, I asked him why he never told me that I was approved by SunTrust Bank? He wait a few seconds to answer, may be the interest was higher! I am not hace happy at all, paying 6.99% with a bank that I never heard, ALLY- The first contact that I signed on 1/18/202 was with Chase Bank, after a week he changed to ALLY.
I never experience something like this with BMW- I was with BMW since 2003 until 1/18/2020.
My interest with BMW Finacial was 0.9% and never have to put money down. Attached please find a document as a proof.
I put $10,000 for a used Porshe.
And had the worse experience of my life. Paying $383.00 monthly only on interest.
I am looking forward for a resolution.
Preferred solution: Price reduction
User's recommendation: Undecided
Reporting Scam
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About
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Porsche Cars North America is an American auto dealership. Porsche Cars North America is a network of authorized Porsche dealerships. The company provides new and pre-owned cars, auto parts and related accessories made by German manufacturer. Porsche Cars North America also provides its services online: through Porsche Cars North America domain the customers can built their own car or SUV and research features, perform a Test Drive online, locate a dealership, details on the latest models, search, etc. Porsche Cars North America provides auto financing options as well.
Porsche Cars North America's best selling Porsche models are Carrera and Cayenne.
Porsche Cars North America is ranked 678 out of 3233 in Dealers category
Porsche Cars North America, Inc.
1984
USA, Canada
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